Appointments

Not sure if you need an appointment? 

Check your symptoms on the links below before you contact us 

NHS 111 symptoms checker for Adults  

Please be advised that from the 3rd of November the way patients can book appointments is changing. 

To request an appointment, including same day urgent appointments, please click here. 

To request an urgent appointment for today or tomorrow (Monday to Friday):

• complete our online request form here. This service is available Monday -Friday 7.45-6.30pm
• phone us on 01604 644126, Monday to Friday from 8am-630pm if you are not able to complete the online form. 

All appointment requests will be triaged by a clinician to ensure you get the most appropriate appointment. 

It is not possible to request to see a specific doctor or nurse for emergency appointments and we are unable to deal with routine matters in these appointments

You will be offered the next available emergency appointment. 

To request a routine appointment in the next 7 days:

• use our online system via Anima an online triage and messaging tool to request an appointment by clicking here
• phone us on 01604 644126, Monday to Friday between 8am and 630pm each day if you are not able to use our online contact form. Our telephone lines are busiest between 8am-9am so if you are looking to book a routine non-urgent appointment we ask you to call outside of these times.
• visit the surgery and speak with a receptionist, Monday to Friday from 8am-6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

As a patient of Moulton Surgery, you have access to free NHS online video consultations 

• Appointments from home, work or wherever’s comfortable
• Get medical advice, referrals and prescriptions
• Free NHS service to our patients

To make an appointment for an online consultation please book via our reception team. For more information please click here. 

The Northampton GP Extended Access service makes it easier for you to book an appointment with a local GP or other healthcare professional at a time that is more convenient, including evenings, weekends and Bank Holidays. There are both telephone and face to face appointments available. The location for this service is on the ground floor of Highfield Clinical Care Centre, Cliftonville Rd, Northampton, NN1 5BD.

Times appointments are available:

• 18:30 – 21:30 Monday to Friday
• 09:00 – 17:00 Weekends
• 10.30 – 13.30 Bank Holidays

We may offer you an appointment via the GP extended access service, if our own appointments are fully booked, or if the times are more suitable for you. If you need to cancel an appointment with the Extended Access service please call 01604 263168.

We can only offer home visits in exceptional circumstances.  This includes where a patient is housebound and therefore never leaves their home, or because the person is so unwell it is not possible for them to travel to the surgery.

The reason for this is that we have greater access to your medical records, blood test results and diagnostic equipment at the surgery and therefore medical issues are more efficiently dealt with there.

If you do request a home visit a doctor might contact you by telephone beforehand to discuss your problem so as to organise the most appropriate assessment for you.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

We may ask you to send some information to us prior to your appointment. For information on what we may request please click here.

Click here for information about the types of appointment available.

If you need help with your appointment

If you are unable to attend your appointment for any reason, or the health problem for which you booked your appointment has cleared up, please remember to cancel your appointment.  Even cancelling your appointment with 10 minutes notice will enable us to see other patients in need.

We have a large number of people who do not attend their appointments every single week leading to wasted doctor and nurse time, leading to delays in you being able to get an appointment.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system via the link at the top of this page
• phone us on 01604 644126, Monday to Friday from 8am-630pm
• reply CANCEL to your appointment reminder text message

To cancel an appointment with our extended access service please call 01604 263168

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.