Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system via the link at the top of this page
  • using AccuRx, an online tool

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone.

Collecting your prescription

You can usually collect your prescription from the pharmacy 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Electronic prescription service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

  • Choosing a pharmacy or other dispenser
  • Cancelling or changing your choice of pharmacist or dispenser
  • What can I do if I'm unhappy with the process?

Go to Electronic prescriptions


At our Moulton Surgery we have a dispensary, which is similar to a small chemist. From the dispensary we are able provide prescription medications to patients who live in villages at least 1 mile from the nearest chemist shop.  Our dispensary staff are specially trained to enable them to do this.

Sadly the law does not allow us to provide medications to patients who live within 1 mile of a chemist, such as patients living in Moulton.

Several local chemists will collect prescriptions from us and deliver them to your home. This you can arrange directly with the chemist.

Several GPs and staff members at the practice are shareholders in Nene Healthcare Alliance who operate NHS Pharmacy. Each shareholder’s financial interest is less than 0.1%.

For public holidays such as Easter and Christmas, we require 7 working days for dispensing patients to request their medication.

Our Dispensary Supervisor is Debbie Williams.

Medication reviews

If you have a repeat prescription, you will need a medication review each year, or more frequently for some patients. We will be in touch when you need to have a review. 

Medication reviews are completed by our Clinical Pharmacy team. If you do not have your medication review, we may have to remove items from your repeat prescription list until you have had your review so that we can safely monitor your medication. 

Prescription charges

Find out more about prescription charges (

What to do with old medicines


  • Take it to the pharmacy you got it from
  • Bring it in to the surgery for dispensing patients.


  • Put it in your household bin or flush it down the toilet.
  • Give your unused medications to other people


Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our reception team on 01604 644126 
  • contact us via AccuRx

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.