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All Members of the Public Must Wear a Face Covering When Entering the Surgery

In order to minimise the spread of the Coronavirus infection and keep our staff and patients safe, ALL MEMBERS OF THE PUBLIC MUST WEAR A FACE COVERING WHEN ENTERING THE SURGERY.

Whilst we ask visitors to wear face coverings for their own protection and for others, guidance states that the following groups DO NOT need to wear a face covering:

  • Children under the age of 3
  • Patients unable to put on or wear a face covering because of any physical or mental illness, impairment or disability
  • Patients with breathing difficulties and respiratory problems that may be exacerbated by wearing a face covering

A member of the reception team will come to the door and be able to help answer any question you may have.

Thank you for your co-operation and understanding.

Moulton Surgery Are Supporting A Study To Find Treatments For COVID-19

The study is called PRINCIPLE. It is run by the University of Oxford, and is funded by the UK government as a national priority study.

The study aims to find treatments that reduce hospital admission and speed recovery for people with symptoms of COVID-19.

People included in the study must be aged over 65, or aged 50-64 with underlying health conditions. They will either receive usual care, or usual care plus a study drug. All study drugs are widely used to treat other conditions and have been assessed as being safe for use in this study. As many people as possible who join the study will also be tested for COVID-19.

If you have symptoms of COVID-19 (a new or worsening continuous cough and/or a high temperature), and have had them for less than 15 days, you may be able to take part in this study.

Please see www.phctrials.ox.ac.uk/principle-trial for full details of this study.
If you have any questions, or do not have internet access, please call the PRINCIPLE study team on 0800 138 0880.

If you’d like to know more about COVID 19 research and how you can contribute, please visit the Be Part of Research site, www.bepartofresearch.nihr.ac.uk, which is run by the National Institute for Health Research.

We are pleased to be supporting this important research, as we urgently need to find effective, early treatments for COVID-19 that can be used in the community.

So, please make contact if you have symptoms of COVID-19 and are aged over 65, or aged 50-64 with underlying health conditions!

NHS ‘Open for Business’ Campaign

Key Generic Messages

  • If you need medical help, the NHS is still here for you.
  • If you need medical help from your GP practice, contact them either online, by an app or by phone to be assessed.
  • If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111.
  • If it’s a serious or life-threatening emergency, call 999
  • If you are told to go to hospital it is important that you go to hospital.
  • You should continue to attend your appointments, unless you have been told not to attend.

Prescriptions

  • You can order your repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available.
  • If you need to collect a prescription and have coronavirus symptoms or are self-isolating at home – please arrange for a friend, relative or volunteer to collect for you.
  • To help us to keep supplying medicines to everyone who needs them, please only order repeat prescriptions in your usual quantities at the usual time.

Routine vaccinations

  • It is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community.
  • If the person needing vaccination has coronavirus symptoms or is self-isolating because someone in the household is displaying symptoms, please contact your GP practice for advice.

Specific Messages

Cancer Patients

  • If you have a symptom that you are worried about, you must contact your GP Practice.
  • Your clinician will discuss with you the benefits of starting or continuing your cancer treatment against the increased risks of contracting coronavirus.

Heart Attack Patients

  • If you think you or a family member are suffering with the symptoms of a heart attack you must dial 999 immediately.
  • If you or a family member develop symptoms such as heavy or tight chest pain that may spread to your arms, neck or jaw, or make you breathless, sick, sweaty or light-headed and that doesn’t go away, this could be caused by a heart attack. Dial 999 immediately.

Stroke Patients

  • If you think you or a family member are suffering with the symptoms of a stroke you must dial 999 immediately.
  • You can spot the symptoms of a stroke by using the FAST test:
    • Face – is the face drooping / fallen on one side? Can they smile?
    • Arms – can they raise both arms and keep them there?
    • Speech – is it slurred?
    • Time to call 999 if you see any of the above signs

Pregnant Women

  • If you are pregnant it is important that you still attend your antenatal appointments and continue to seek advice from your midwife or maternity team.
  • If you are worried about your health or the health of your unborn baby, please contact your midwife or maternity team.

Parents of young children

  • If you are worried about the health of your baby or child, please call 111.
  • If it’s a serious or life-threatening emergency, call 999

Mental Health

  • NHS is here to support your mental health during the coronavirus pandemic, as well as your physical health.
  • If you are concerned about the mental health of your child, please contact your GP or check online self-referral options for under 18 years olds at: www.nhs.uk/stress-anxiety-depression
  • If you are facing mental health issues contact your GP or key worker, if you have one, and continue to access your mental health services as usual. We are also still open for new referrals, via your GP or online.
  • If you’re experiencing stress and anxiety, you can get further information, including how to self-refer to psychological therapies at: www.nhs.uk/stress-anxiety-depression
  • If you are facing a mental health crisis, use the NHS 111 online service. If you cannot get help online, call 111.

Learning Disability and Autism

  • If you need medical help reasonable adjustments will be made so you get the right care and support.
  • Your local community teams and crisis support lines are available if you are worried or anxious.

Covid-19 Key Information for our Patients

The Prime Minister has declared a UK lockdown, so please only come to the surgery if you are asked to or if absolutely necessary and ensure that you observe the 2 metre social distancing rule. Where possible please attend on your own or one adult per child.

Entry to the Surgery will not be permitted, unless you have a pre-booked appointment.

You will be met at the Surgery by a staff member who will help you.

If you are unable to process a repeat prescription electronically and need to drop a repeat request form off, please post this into the white box near to the Surgery front entrance door. This is regularly emptied by the Dispensary team for processing.

You do not need to get an isolation note from a GP to give to your employer. You can download a 7/14 day isolation note from www.nhs.uk/self-isolation-advice

Changes to the blood taking unit

From Tuesday the 31st of March there are changes to the Blood Taking Unit at NGH. In order to keep patients safe at this time we are redirecting parts of this service to The Three Shires Hospital.

If you require a blood test you will need to contact the three shires hospital to make an appointment on these numbers:

Too get in contact with the Three Shires blood taking unit booking line, please call:

Three Shires will offer appointments Monday to Friday during the following times:

  • Monday -Friday 9am – 12:30pm and 13:30pm – 17:00pm

If you are a patient of our Maternity Unit they will make arrangements for you to have your bloods taken and you do not need to attend the Three Shires.

If your child requires a blood test the Blood Taking Unit at NGH will be open on Mondays from 10am-11am for paediatric patients only.

Manage your Hay Fever this Spring

Hay fever is caused by an allergy to pollen. The symptoms of hay fever are caused when a person has an allergic reaction to pollen. Common hay fever symptoms are:

  • a runny, itchy and/or blocked nose
  • sneezing
  • itchy eyes

Pollen is a fine powder released by plants as part of their reproductive cycle. Pollen contains proteins that can cause the nose, eyes, throat and sinuses to become swollen, irritated and inflamed.

How to treat hay fever

Many hay fever symptoms can be controlled with over-the-counter medication at your local pharmacy.

  • Steroid nasal sprayshelp to prevent or reduce inflammation in the lining of the nose and some can help to relieve watery eyes.
    Available from your local pharmacy.
  • Antihistamineshelp to relieve a runny nose, sneezing, itching and watery eyes. Some types of antihistamines make you drowsy and are best taken before bed. Newer antihistamines are less likely to make you drowsy and are a common choice for children and people with milder or occasional symptoms of hay fever.
    Available from your local pharmacy.
  • Decongestant nasal sprays and tabletsare used to unblock the nose. They should never be taken for more than a few days at a time.
    Available from your local pharmacy.
  • Eye dropscan be used to treat itchy or watery eyes.
    Available from your local pharmacy.

If none of the above treatments are effective for you, please book an appointment to discuss other treatments.

Useful Links

DNAs

As you are aware, surgeries generally are struggling to cope with the high demand on their services and patients are often experiencing long waits when booking routine appointments. Unfortunately many patients fail to attend their appointments without informing the practice. These appointments could have been offered to other patients. In order to try to address this problem the practice has adopted a policy whereby if a patient does not attend 3 appointments in 12 months a warning letter will be sent to the patient stating that a further occurrence may result in removal from the practice list.

During the month of February a total of 87 patients did not attend their appointment.

We thank all 3515 patients that attended their appointment and those that cancelled it in good time so we could offer it to another patient.